River Center

For The Performing Arts

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COVID-19 Safety Protocols

The safety and well-being of our patrons, staff and artists remains RiverCenter’s top priority.

We continue to monitor CDC Covid guidelines and area Covid cases and make updates as needed. RiverCenter continues its enhanced cleaning and disinfecting protocols and, at the current time, masks are welcomed, but not required for patrons or staff.

 

COVID-19 PROTOCOLS

Updated August 12, 2022

In accordance with CDC guidelines and a decrease in area Covid cases (currently in the yellow/medium category), RiverCenter will continue in a mask optional status.

Box Office Hours:

The box office will be open Monday-Friday, 10AM through 5:30PM and two hours prior to show times. Masks are optional in the lobby and box office for patrons wishing to purchase tickets in person.

Tickets may also be purchased by phone Monday-Friday, 10AM-5:30 PM, by calling 706-256-3612, by email at boxoffice@rivercenter.org, or online at rivercenter.org (convenience fees apply).

 General Safety Precautions:

  • Face coverings for the public are now optional but welcomed. Masks should be worn properly, covering the nose and mouth.
  • Social distancing is encouraged in the lobby and restrooms.
  • Broadway and 10th Street doors will be open for lobby access.
  • If you are entering RiverCenter for a meeting, use of the hand sanitization stations are encouraged. Guests should continue to sign in (and out) at the Security desk.

 

Please do not enter the building if you have been in contact with anyone who tested positive with Covid-19 over the past 10 days, or if you are experiencing any of the following symptoms:  Fever, cough, headache, fatigue, shortness of breath or other respiratory symptoms.

These protocols will be adjusted as needed to stay in accordance with recommended guidelines from local and state officials, the CDC and the DPH (Department of Public Health). Should Muscogee County experience a spike in cases where the CDC status moves to red, RiverCenter may re-implement the masking policy.

County status may be determined by visiting: cdc.gov>Covid-19 County Check

 

Employees:

  • At the current time, masks are optional for employees during events, in public areas of the building, and when in contact with patrons or other employees. If this status changes at any time in the future, an update will be issued. (Additional protocols extend to production and backstage employees, please request a copy from the technical staff.)
  • In mask optional status, masks are not required in employees’ personal offices or in small group meetings, where distancing should also be observed.
  • Masks should still be worn in large group meetings.
  • Employees are encouraged to continue hand washing/hand sanitization protocols.
  • Employees should continue to sign in and out at the Security desk.
  • Continue to keep your office clean using the UV sanitizer, available at the Security Office, or utilize bleach wipes and/or disinfectant to sanitize your workspace frequently during the week.
  • Get your vaccine booster shot! All employees should be fully vaccinated, and a booster shot greatly increases your protection from the Omicron and other variants.
  • Report symptoms and/or exposures to your supervisor immediately. Current CDC protocols for those testing positive are required masking 5 days. If you are up to date on your vaccination/booster, isolation is not required unless you develop symptoms.
  • If you experience symptoms, free rapid tests are available at RiverCenter and by ordering by mail through the federal government at covidtests.gov. PCR tests, still considered the gold standard, are available at local pharmacies, such as CVS and Walgreens, through the health department or through your personal physician.
  • As always, continue to be considerate of your co-workers who may be more susceptible to infections or caring for loved ones that are susceptible.