Box Office Hours
While in-person transactions have been suspended during the COVID-19 pandemic, the box office is open Monday-Friday, 10AM-5:30 PM by phone at 706-256-3612 or by email at firstname.lastname@example.org.
Forms of Payment
RiverCenter accepts Visa, MasterCard, Discover, and American Express credit cards.
Subscription tickets for RiverCenter concerts and events may be purchased in person at our box office at 900 Broadway, by telephone at 706-256-3612 or by downloading the order form from our website and mailing to P.O. Box 2425, Columbus, GA 31902.
Single tickets may be purchased through our box office without convenience fees or online with convenience fees. Please note that the only way to purchase authorized tickets for RiverCenter concerts and events are through the RiverCenter box office and online at rivercenter.org through our contracted ticketing vendor, Tickets.com.
Beware of unscrupulous online vendors – tickets purchased through these sites are not valid and will not be recognized for admission.
Refunds & Exchanges
Tickets purchased for concerts and events are non-refundable. If a ticketed event is cancelled, the RiverCenter box office will contact you to arrange a refund of your ticket. Convenience fees for online ticket sales from our official vendor Ticket.com are not refundable, even in the event of a cancellation.
For Broadway Series shows where there are two performances scheduled, season subscribers may exchange their ticket for the alternate performance with 48 hours notice.
EVERYONE attending a ticketed event, including all children regardless of age, must have a ticket. This is required to comply with fire codes and to ensure the safety of all our patrons.
Not all performances are appropriate for all ages. Please be sure to read information contained in the Age Restriction drop down menu on the individual event pages prior to purchasing your tickets.
Our lobby opens one hour prior to events and seating begins approximately thirty minutes before curtain.
At the discretion of management and in compliance with the artists’ contractual agreement, latecomers will be seated at appropriate intervals during events.